Microsoft Teams | Windsor & Berkshire
Microsoft Teams Support in Windsor
Bring your people, chats, calls and files together in one secure place. Our Microsoft Teams support covers setup, channels for each department, your 01753 numbers in Teams, meeting rooms and training for your staff.
Talk to a Teams expertTeamwork in one app
One Hub for Your Whole Business
Microsoft Teams is far more than a video call tool. Set up well, it is where your staff chat, meet, share files and take calls on your business numbers, in the office, at home or out on the M4.
Many firms switched Teams on in a hurry and never organised it. The result is three teams called Sales, guests who kept access and files saved in the wrong places.
We structure your channels, set guest rules, connect calling and configure meeting rooms, so Teams stays simple to use.
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Teams features
Everything Your Team Needs to Work Together
We set up and support every part of Microsoft Teams and the admin settings behind it, from channels to calling.
Teams and channels
We plan which teams and channels you need and who owns each one, then set naming rules, expiry for unused teams and retention policies.
Guest access
We agree who can invite guests, which teams they join and what they can open, and review guest accounts on a regular schedule.
Teams Phone
We port your 01753 numbers into Teams, so staff make and take calls on a laptop or mobile, and callers still dial the same numbers as before.
Shared files
We set permissions on each team's SharePoint site and add Planner for tasks, so the right people work on the right documents.
Teams Phone
Turn Teams Into Your Business Phone System
With Teams Phone, calls sit alongside chat and meetings in the same app. Staff answer the business line in the office, at home or at a client site, and callers never need to know where they are.
We handle number porting, call routing and handsets, and if Teams calling is not the right fit, we can recommend a 3CX phone system or cloud VoIP instead.
- Keep your existing 01753 numbers
- Call queues, auto attendants and hunt groups
- Headsets and desk phones built for Teams
- One Teams setup for every office, home worker and client site
- Copper lines moved before the analogue switch-off
- Teams Rooms kit from huddle rooms to boardrooms
Getting started
How We Roll Out Microsoft Teams
A good Teams rollout is about people as much as technology. We follow four clear steps to get your Windsor team working confidently.
Review how you work
We look at your current teams, licences, phone lines, numbers and meeting rooms, and note what to keep.
Plan and quote
You get a written plan covering team structure, call flows, room kit and licences, with a fixed quote.
Set up and port
We configure Teams, build call queues and auto attendants, install room kit and port your numbers on an agreed date.
Train and support
Staff get short training sessions, and our local helpdesk handles Teams questions and changes.
Frequently asked questions
Microsoft Teams Questions From Windsor Businesses
What does Teams support include?
We structure your channels, set guest rules, connect calling and configure meeting rooms, then train your staff and answer Teams questions through our Windsor helpdesk.
What licences do we need for Teams Phone?
Each user needs a Microsoft 365 or Teams licence, plus a Teams Phone licence for external calls. Some plans already include Teams Phone, so we check your licences before we quote.
Can Teams replace our phone system?
Yes. Teams calling puts your phone line inside Teams, so chat, meetings and calls share one app. It suits firms whose staff already work in Teams all day, and we can quote a separate cloud phone system too.
Can we keep our 01753 numbers if we move calls to Teams?
Yes. We port your 01753 numbers, so customers keep dialling the same numbers they already know.
How do you control guests?
We agree a policy first: who can invite guests, which teams allow them and what they can open. We apply it across Teams and SharePoint and review guest accounts so former contractors lose access.
Our Teams has become messy. Can you help?
Yes. When anyone can create a team, duplicates pile up. We archive dead teams, merge duplicates, remove guests nobody needs and set rules for creating new teams.
Does the copper switch-off affect us?
Only for services still on copper. Openreach is closing the old analogue phone network, and moving your numbers into Teams takes you off it.
Can you set up our meeting rooms?
Yes. We recommend Teams Rooms kit for the room size, then install, configure and test it with your staff, and monitor the devices once they are in use.
Microsoft certified, independently accredited.
Get in touch
Talk to a Microsoft Teams Expert in Windsor
Tell us how your staff work together today and whether you need calling, and we will recommend the right Teams setup. Call 01753 255436, email hello@windsoritsupport.co.uk or send us a message and an engineer will get back to you.
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